(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Ryan Nguyễn
Ryan Nguyễn
2026-05-13
I had a great experience working with Sam on my loan process. He was very professional, helpful, and always willing to answer all of my questions. Sam was patient, responsive, and made the whole process smooth and stress-free. I truly appreciate his hard work and dedication. Highly recommend Sam to anyone looking for someone trustworthy and knowledgeable for their loan needs!
Hinh Nguyen
Hinh Nguyen
2026-05-12
Van Tra
Van Tra
2026-05-12
Là 1 người ít chia sẽ tren mạng xã hội, mình phải công nhận một điều là Loan Factory có các bạn nhân viên siêu dễ thương làm việc tiến độ siêu tốc. Bạn Max Le, Natalie Nguyễn va Kyle Dinh. Các bạn giúp mình hoàn tất giấy tờ vay chỉ trong vòng 2 tuần. Mình làm việc qua nhà bank cũng khá nhiều nhưng chưa bao giờ là dễ và nhanh như vậy. Mình sẽ giới thiêu các bạn và người thân đến với Loan Factory để được các bạn nhân viên hổ trợ tận tình và chu đáo. As a person who rarely shared any reviews, I must say Loan Factory had such an impressive staff, Max Le, Natalie Nguyen, and Kyle Dinh. They had been working diligently and always kept me posted on my loan progress, which got approved in 2 weeks. Wow..It had been a stress-free experience. Even my buying agent impressed with the staff and their quick response. Highly recommended!!! (Translated by Google) As someone who rarely shares on social media, I have to admit that Loan Factory has incredibly friendly and efficient staff. Max Le, Natalie Nguyen, and Kyle Dinh helped me complete my loan paperwork in just two weeks. I've dealt with banks quite a bit, but it's never been this easy and fast. I will recommend Loan Factory to my friends and family so they can provide such dedicated and thoughtful support. As a person who rarely shares reviews, I must say Loan Factory had such impressive staff, Max Le, Natalie Nguyen, and Kyle Dinh. They were working diligently and always kept me updated on my loan progress, which was approved in two weeks. Wow... It was a stress-free experience. Even my buying agent was impressed with the staff and their quick response. Highly recommended!!!
Quyenquyen Vo
Quyenquyen Vo
2026-05-12
A big thank you to Phillip and Tyler for helping us buy our new home! We truly appreciate your hard work, patience, and support throughout the entire process. Thank you for making this journey so smooth and special for our family!
Michelle Nguyen
Michelle Nguyen
2026-05-12
Minh is knowledgeable, understanding and always available to assist. Thanks Minh for helping me purchased my second home!!
Travis Dao
Travis Dao
2026-05-12
Great service and professional.
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