NMLS: 1063226

(408) 646-6662

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Don Diep avatar

Don Diep

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Andy Nguyen
Andy Nguyen
2026-05-12
I’ve used Loan Factory for my loans and refinances over the years, and they’ve always delivered 100% success with great rates and reasonable costs. Thank you Matt and Norah for your consistent support and guidance — truly appreciate it! 🙂
Thao Phuong Ha
Thao Phuong Ha
2026-05-12
Phillip and Tyler really make my loan process easy to deal with. They even assist me late evening to make sure my loan secure. Shout out to 2 e Phillip, Tyler
Catherine C
Catherine C
2026-05-09
Shyla did an amazing job with our new home loan!
Tracy Nguyen
Tracy Nguyen
2026-05-09
The overall loan process was hard since the lender ask for to many document. But thank you
Diep Mai
Diep Mai
2026-05-01
Matt & Patrick are professional loan officer. Go find them if you need to get any type of loan. They will find the BEST match for you.
Khoi Nguyen
Khoi Nguyen
2026-05-01
We cannot recommend Lam Nguyen enough! We just closed on our home in Massachusetts after a grueling, three-year house hunt. Throughout that long process, Lam was incredibly patient, supportive, and knowledgeable. They never pressured us, always took the time to answer our endless questions, and truly had our back when things got difficult. They are more than just a loan officer; they are a true partner in the home-buying process. If you need someone dedicated who will fight for you, Lam is the one!" Plus as a first-time homebuyer, I had a lot of questions, and Tyler was the ideal partner. He is super knowledgeable and patient, walking me through every step. He was extremely helpful, easy to communicate with, and always reachable. Thanks to Tyler, our loan process was smooth and stress-free.
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